Cut Overheads to Sustain Profits *scratch head*

Was reading Tommie Goh's interview on ST when they mentioned that Thai Express and his other food chain made a 100million turnover last year.

That was when I have a few questions in my mind. Where does all those profits go? I am seriously curious.

There are many companies that claims that they are making a "loss" not in real money loss but more of a loss in profits and therefore have to set in alot of unpopular policies. Honestly, what do they do with the real profits?

I'm referring to SMRT, Trans-Island, Comfort etc, these folks make real $ from commuters who have no other cheaper alternatives and yet they often cite "cover cost", "losses" as reasons to increase our transportation cost. Dun tell me that their CEOs etc are getting a pay cut as a result of their "loss" lor. Its really just a matter of making their bonus bigger than the previous years.