Impressed with SIA

During our recent family trip to Seoul, we took our national carrier as we wanted to be sure that in case of any emergencies (we are 8pax, with 3 elderly of over 70yrs, 2 kids of under 7yrs, you can imagine my pain when we were travelling), we can be assured that we will be taken care of. Afterall, we should support our own national carriers right?

Previously, I took a flight to San Frans on our national carrier and was not at all impressed with their service, I had few juice stops, and the flight stewardess could not be bothered with us at all. I did not remember seeing them for more than 5 times on the long haul flight.

However, this trip, our experience was totally different! Before the plane took off, we were offered drinks and hot towels, the kids were given a stuff toy to keep them entertained. The stewardess came frequently to check if things were okay or if anyone needed any assistance. They took notes of where to serve the kids meal and also prepared diabetic meal for my daddy. The smiles were generous as with their service and answered all our queries without any grumbles. What a change I thought.

In all my past experiences with them, the flight stewardess would barely bother with us local travellers, perhaps we were only good with asking for freebies. But I'm very impressed with their change in attitude and makes the traveling experience a whole lot more enjoyable. It is a great feeling to be coming home with a bunch of smiling, warm stewardess. =D

well done SIA!